PROFESSIONAL EXPERIENCE

Workday

Senior UX Designer
May 2020 – Current

  • Spearheaded design for Workforce & Financial Planning and Talent Acquisition products, leveraging deep understanding of user needs and pain points to develop wireframes, UX concepts and prototypes that resonated with target users.

  • Conducted eective user interviews, testing sessions, and co-facilitated customer focus groups with the product team to gather critical insights and feedback. Adeptly communicated findings to drive design decisions and inform the product roadmap.

  • Developed user flows, wireframes, and interactive prototypes. Facilitated regular design review sessions with cross-functional teams, including leadership, product, engineering, design systems, accessibility, content, and globalization teams. Actively sought and incorporated feedback to ensure a cohesive experience across the suite of applications in an agile product development environment.


Avitas Systems - A Baker Hughes Venture

Senior Staff UX Designer
May 2017 – May 2020

  • Delivered all areas of UX design work relating to advancing inspection platform using robotics and Artificial intelligence

  • Facilitated business-wide discussions relative to the future design directions

  • Lead design strategy to foster consistency, optimizing maximum speed and scalability

  • Conducted stakeholder and customer user interviews

  • Contributed to the product roadmap with priority and estimate level of effort

  • Collaborated with cross functional teams such as data scientists and product and engineering team to ensure consistency and come with viable options  

  • Participated in the evolution of Agile / Lean UX methodologies 

  • Created user journey map, wireframes, and prototypes & design specifications  


GE DIGITAL
Staff Visual Designer
Aug 2015 – May 2017

  • Managed Oil and Gas high profile customer engagement user interface design

  • Designed and delivered User interface design for Oil and Gas product team

  • Collaborated with customers and stakeholders to synthesize and create design solutions

  • Delivered prototypes and wireframes of user interface design


CISCO SYSTEMS
Senior UX Manager and Art Director, Cloud and Virtualization Group
Feb 2015 – July 2015

  • Managed a UX team to create simple and innovative design solutions for cloud-based Network Management platform and products

  • Defined and executed strategic design improvements

  • Managed a team of Interaction and Visual professionals

  • Collaborated with design and development partners

  • Created compelling, competitive, and executable design in a rapid evolving domain 


CISCO SYSTEMS
Visual Design Manager, Cloud and Virtualization Group
November 2010 – Jan 2015

  • Managed and led a team of Visual designers to create simple and innovative design solutions for cloud-based Network Management platform and products

  • Developed resource planning, allocations & project priorities

  • Developed, managed & maintained 3+ releases of GUI widget design (90+)

  • Delivered & evangelized UX standard site and design style guide

  • Delivered concepts, product demos, interactive prototypes, high fidelity product layouts, markup/redlines, CSS and other visual assets (icons, etc.)

  • Coordinated to co-development of GUI library with engineering team to successful delivery of new widget/platform toolkit

 

CISCO SYSTEMS
Visual Design Manager/Technical Leader, Network Management Technology Group
May 2010 – Nov 2010

  • Built, managed & mentored a Visual design team

  • Managed a team of Visual designers to ensure successful conversions of legacy applications to a new & cohesive brand experience

 

CISCO / CHEVRON / POWER REIVEWS
Independent Consultant
May 2007 - Apr 2010

 

SAP
Design Director, Total Customer Experience
Feb 2007 - May 2007

  • Developed website concept for mid-marketing buying experiences around the of SAP’s flagship products

 

ORACLE
Principal Visual Design Lead, Application User Experience
Jan 2005 - Feb 2007

  • Developed Oracle e-Business suite design style

  • Developed timeline and project plan for the redesign effort

  • Developed prototypes for usability studies

 

PEOPLESOFT
Senior Interaction/Visual Designer, Customer Relationship Management
Feb 2003 - Jan 2005

  • Developed visual design system that was implemented across CRM Suite

PEOPLESOFT
Visual Designer, Central User Experience Team
Nov 2000 - Jan 2003

  • Delivered corporate standard icons

  • Developed visual concept for next generation application UI

  • Developed and maintained UE team intranet

  • Delivered UX related brochures and conference materials

 

AUDIOHIGHWAY

Art Director
Nov 1999 - Nov 2000

 

CHEVRON CREATIVE CENTER

Freelancer
Aug 1998 - Nov 1999

 

INNODESIGN

Art Director
Mar 1998 - Aug 1998

 

API COMMUNICATIONS

Associate Art Director
Sept 1997- Mar 1998

 

CEDRO GROUP (aka. Fogdog.com)

Senior Web Developer
Mar 1996- Sept 1997

 

THE LEARNING COMPANY

Assistant Animator
Mar 1995- Mar 1996

 

CCC (Paramount)

Computer Production and Illustration Artist
October, 1994- March, 1995


EDUCATION

San Jose State University, Graphic Design, 1989 – 1993

Course work included: Graphic Design, Illustration, Photography, and Typography

 

AWARDS

Cisco Innovation award winner - 2015

PeopleSoft Outstanding Contributor Award - 2004

Western Art Director’s Club Award - 1991 Annual Design Show

 

SOFTWARE

  • Advanced: Figma, Sketch, Invision, Balsamiq, Photoshop, Illustrator

  • Intermediate: Axure, InDesign

Skillset

  • Well-versed in Interaction and visual design

  • Problem-solving and critical thinking

  • Leadership and team management

  • Deep knowledge of user center design processes and methodologies

  • Communication and collaboration with cross functional team

  • Project management and prioritization

  • Good understanding of web technologies, mobile and responsive design

  • Agile/lean design methodologies

languages

Fluent in English and Korean